About Us

Sparks Insurance was established in March 1983. We are a locally owned business specializing in preferred auto, homeowners, and small business insurance.We have an award winning staff that has more than 100 years of combined experience in the insurance profession. We are an independent agency with access to several companies that provide low rates and fast dependable service.The Sparks Insurance team is one of only 3 agencies in Tennessee recognized as "Elite" status with Travelers Insurance Co.^® in 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2009, and 2010. Attendance at the Travelers Leadership Conference helps our agency stay on top of the latest technology and best customer service tools in the industry. This achievement is based on customer satisfaction, profitability, professional service and caring agents.

Mission Statement

Sparks Insurance is committed to helping our community by offering competitive products, honest and fair service, and personalized customer care

.We will specialize in the less complicated cases of insurance, which can more easily be handled with confidence by customer service representatives and staff. More specifically, we will specialize in preferred auto insurance for the person who allows us to help him or her with home insurance, also. This client will be stable in his or her occupation and residence, and should not be an insurance "shopper" who changes insurance each year.

He or she should be a "long term" caliber client, which we hope to serve over a period of 5 to 50 years. This client can expect our highest degree of professionalism. To this client we promise honesty, fairness, and promptness. We promise this client a full range of personal insurance, including:
 Auto • Home • Boat • Motor Homes • Umbrella • Jewelry Schedules • Life Insurance • Health Insurance

We do not attempt to offer all these products to the person who does not meet the above criteria. This enables us to provide quality service to quality people.

We will insure our clients using quality companies, which we know to be prompt and fair in their service and claims to customers. These company partners should also be committed to automation for the independent agency.

We will also attempt to insure less complicated commercial accounts, which can be understood and handled by assistance from company underwrites, serviced by agency customer service representatives, and company customer service units. Again, we want long-term, stable clients in this area for whom we will offer professional service.

We will develop and reward dedicated effective employees who have pride in this agency. We value individual talent, co-operative spirit, and team performance.

We will be guided by a higher set of standards than the world sets by obeying Christ's command when he said in Matthew 5:16: "Let your light so shine before men that they may see your good works and glorify your Father which is in heaven."